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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The best - no notes no comments.

The best - no notes no comments. Love the app Reviewed on: 3rd March 2025

Mostly great!

Always really helpful, but would like to see a desktop version of the app just for ease of access if I lost my phone. Reviewed on: 3rd March 2025

Excellent service with speedy Communications

Had a very positive experience ever since joining, had some issues with payments which were quickly resolved through the in built chat feature which I was very appreciative of Reviewed on: 3rd March 2025

Chase is very easy to use, keeps you updated and rew...

Chase is very easy to use, keeps you updated and rewards you Reviewed on: 3rd March 2025

Chase has been a great bank to be connected to with...

Chase has been a great bank to be connected to with plenty of good services. I do not have many bad things to say overall. Reviewed on: 3rd March 2025

Excellent current account with great app.

Excellent current account with great app. Reviewed on: 3rd March 2025

Cash ack and Easy to Use

Easy to set up, easy to use, cash back. Whats not to like? Reviewed on: 3rd March 2025

Brilliant for abroad, brilliant for here and brillia...

Brilliant for abroad, brilliant for here and brilliant for achieving saving goals. Reviewed on: 3rd March 2025

Great savings rates but poor on sustainability

Great service and savings rates. However very poor on sustainability, they invest money in fossil fuels which is a bad thing Reviewed on: 3rd March 2025

Welcome for new customers

Excellent transfer service for new customers with clear information of transfer progress, subsequent statements clear and informative Reviewed on: 3rd March 2025

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