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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Just Great.

Absolutely have no issues with Chase, suberb round up system which i see no other doing, brilliant to use abroad, security on card is a great idea.Just an alround brilliant account. Reviewed on: 3rd March 2025

excellent customer service

excellent customer service and well-designed interface of app Reviewed on: 3rd March 2025

Easiest to use online banking ever!

Since joining Chase, its been so easy to use and track my current account ins/outs and its by far the best online bank I've ever used, plus they have lots of great rewards and interest savings on all accounts. Reviewed on: 3rd March 2025

Great incentive of 1% cash back on spending.

Great incentive of 1% cash back on spending. Friendly and helpful customer service. Reviewed on: 3rd March 2025

App is brilliant and easy to use .

App is brilliant and easy to use . Help line is very efficient and knowledgeable. Best bank I have ever used Reviewed on: 3rd March 2025

Easy to use app

Easy to use app. Instant transfer of money to other banks and people. Reviewed on: 3rd March 2025

Chase have provided me with a great bank account so...

Chase have provided me with a great bank account so far, the app is simple and informative. my card came within a couple of days too - super impressed and only wish i'd have signed up sooner Reviewed on: 3rd March 2025

New way to bank

Very professional service excellent easy to use App brilliant communication regarding services and products Reviewed on: 3rd March 2025

Efficient customer service

Efficient customer service through the app, very fast responses and nothing is too much trouble. No need to spend time on the phone - can’t fault it. Reviewed on: 3rd March 2025

Good simple to use app, even for a pensioner

Good simple to use app, even for a pensioner Reviewed on: 3rd March 2025

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