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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 10th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Banking best Good customer service and quick service and delivery time Reviewed on: 10th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Great App

Great app, offers excellent account management Reviewed on: 2nd March 2025

Native English speakers are great for customer service.

Native English speakers are great for customer service. Reviewed on: 2nd March 2025

It's very easy to move money around, and the fact th...

It's very easy to move money around, and the fact that the saver is attached is very convenient. A lot of the benefits that initially come with the account decrease over time however. Also the interest could be better. Reviewed on: 2nd March 2025

Great easy app.

Great easy app. Rates are decent too. Reviewed on: 2nd March 2025

Fast and Hassle-Free Refund Process

I had a great experience with Chase Bank when I needed a refund for a mistaken transaction. The in-app chat support was quick to respond, and the representative was friendly and knowledgeable. They explained the process clearly and reassured me throughout. The refund appeared in my account within a couple of days, much faster than I expected. It’s refreshing to deal with a bank that prioritizes customer service and makes resolving issues so straightforward. If you're looking for a bank that combines modern app features with responsive support, I’d definitely recommend Chase! Reviewed on: 2nd March 2025

Customer service is excellent.

App is user friendly and you earn cash back on your spending is great. Reviewed on: 2nd March 2025

Great for best exchange rates

Easy to apply, use and keep up to date with Reviewed on: 2nd March 2025

Great service ,good interest rates informative

Great service ,good interest rates informative Reviewed on: 2nd March 2025

Great Banking app

Chase app is feature rich and quite easy to use. There digital offering of offline chat is great and always available. You can create extra accounts in few clicks. Overall user experience of the app is great and feel more modern Reviewed on: 2nd March 2025

Chase current account

Setting up the account was straightforward and easy to link a savings account Reviewed on: 2nd March 2025

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