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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48989 reviews)

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4.94

Based on 48,989 reviews, last reviewed 25th Apr 2026

8022% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

The 1% cash-back is excellent, and the app interface...

The 1% cash-back is excellent, and the app interface is very easy and simple. The round-up savings are also a good addition and make it easy to save Reviewed on: 1st March 2025

Great for travelling abroad

Great for travelling abroad - has decent exchange rates. App is extremely clear ro use and move money atound eg into my holiday saver!. Have already recommended it to 2 friends who have created own accounts now and love it too. Reviewed on: 1st March 2025

App ease

Easy to navigate the app. All accounts and additional benefits are easy to navigate Reviewed on: 1st March 2025

They just keep it simple but effective.

They just keep it simple but effective. Easy to deal with, Reviewed on: 1st March 2025

App-based convenience.

Easy to setup the account. It is all app-based which makes it convenient and it feels like it has a good balance of security and convenience. The connected physical debit card doesn't have any details on it, which is an excellent idea. I also liked the immediate records of card transactions appearing on the app. Using the card abroad was also a good experience, with no transaction fees. Reviewed on: 1st March 2025

First Class Customer Service

Only had 1 issue during my time with Chase, one quick phone call all sorted Reviewed on: 1st March 2025

Very good and great customer service

Very good and great customer service Reviewed on: 1st March 2025

I couldn’t access my accounts via app.

I couldn’t access my accounts via app. Chase customer service was so efficient, they solved it in no time Reviewed on: 1st March 2025

Simply the best

Always available and no errors, instant service Reviewed on: 1st March 2025

Reliable, easy to use at home and abroad

Reliable, easy to use at home and abroad Reviewed on: 1st March 2025

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