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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent experience in all aspects of personal banking

Excellent experience in all aspects of personal banking Reviewed on: 1st March 2025

Excellent bank - would highly recommend

Excellent bank - would highly recommend Reviewed on: 1st March 2025

the current account is really easy to use through th...

the current account is really easy to use through the app. the contactless is seamless on my mobile. I love using it abroad as there are no international chargers either. Reviewed on: 1st March 2025

Best bank

I Have always had a good relationship with Chase, and never a probem. Reviewed on: 1st March 2025

Chase is easy to use, I love the additional savings...

Chase is easy to use, I love the additional savings accounts you can have alongside your current account. Easy to move money around. Like the extra you can get and incentives. Had a great exchange rate when abroad and no charge for using either. Can get hold of someone to speak to within minutes. I lost my card and they were brilliant at sorting it out and sending me a new card. Great online bank. Reviewed on: 1st March 2025

Chase is a fantastic versatile bank.

Chase is a fantastic versatile bank. I have used it several times whilst travelling abroad incurring no transfer charges or withdrawal charges. When I lost my card whilst abroad in Spain, I was able to instantly freeze the card on the app but continue to use the account from my phone. I hit straight through to customer services who were extremely helpful and put my mind at rest to be able to still use my account. When I hit home there was a replacement card waiting for me. Best customer service I have ever found. Reviewed on: 1st March 2025

Chase yourself to Chase Banking.

Easy to use and no worries abroad and trouble free banking. Reviewed on: 1st March 2025

No problems at all.

No problems at all. Could use a 2nd card on account Reviewed on: 1st March 2025

Love the app and great for travel.

Love the app and great for travel. Superb exchange rate and no charges Reviewed on: 1st March 2025

Great features: cashback and round-up

Easy to use, and cashback and round-up are great. Reviewed on: 1st March 2025

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