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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Communication

It is excellent to speak to someone and you don't have to wait also great communication skills. Reviewed on: 1st March 2025

Easy banking, rewarded when you spend and a great ba...

Easy banking, rewarded when you spend and a great banking app Reviewed on: 1st March 2025

Good service a good rates easy access

Good service a good rates easy access Reviewed on: 1st March 2025

I use to work for 2 major high street banks and find...

I use to work for 2 major high street banks and find Chase is the to their word and make banking simple along with rewards and great savings tools like round up Reviewed on: 1st March 2025

Can find no faults.

An excellent mobile based bank. Works well whether spending or saving. Reviewed on: 1st March 2025

Very easy app to manage.

Very easy app to manage and cash back provided is a bonus. Reviewed on: 1st March 2025

A great recommendation

I’m a relative newbie to Chase, having been recommended by friends. I travel, overseas, a fair bit and am impressed by the transparency of each transaction. No exchange transaction fees and good exchange rates. All extremely easy, for a dinosaur like me, to see on the app. Reviewed on: 1st March 2025

Very good service

Excellent service very good to talk Reviewed on: 1st March 2025

Excellent current account and user friendly

Excellent current account and user friendly Reviewed on: 1st March 2025

It was seamless to join and the service is excellent.

It was seamless to join and the service is excellent. Reviewed on: 1st March 2025

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