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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Been there 2 years and they’re great

Been there 2 years and they’re great Reviewed on: 1st March 2025

Another great year with Chase

High availability on the app, good customer service and responsive to market conditions. Reviewed on: 1st March 2025

Love this bank!

Have had this account for a couple of years now and absolutely love it. Reviewed on: 1st March 2025

Clever,instant updates l.

Clever,instant updates and very easy to use app.. Reviewed on: 1st March 2025

Good straightforward service.

Excellent response on a telephone call I needed to make. Good cashback on my debit card purchases. Reviewed on: 1st March 2025

I can’t fault them.

I can’t fault them. Everything is so quick, straightforward and easy. The App is so clear and easy to use. Reviewed on: 1st March 2025

I had a problem with a payment to Apple but it was q...

I had a problem with a payment to Apple but it was quickly resolved by Chase, and was refunded same day Reviewed on: 1st March 2025

Easy access, good ease of use on app

Easy access, good ease of use on app Reviewed on: 1st March 2025

Ease of talking to the bank

When i have had queries A MESSAGE TO THE BANK IS ANSWERD BY A REAL HUMAN and talking on the phone is quicki and easy Reviewed on: 1st March 2025

Easy to set up, and easy to use.

Easy to set up, and easy to use. I have not stop raving about them to my friends and family Reviewed on: 1st March 2025

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