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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Really easy, always there and willing to help

Really easy, always there and willing to help Reviewed on: 1st March 2025

1p back on every pound I spend plus 5% interest with...

1p back on every pound I spend plus 5% interest with round up. Why would I leave? Reviewed on: 1st March 2025

Extremely customer focussed.

Extremely customer focussed. Excellent addition and easy access abroad Reviewed on: 1st March 2025

Great customer service.

Great customer service. Always able to help on the phone Reviewed on: 1st March 2025

Great app helps me make money and earn interest

Great app helps me make money and earn interest Reviewed on: 1st March 2025

Clear and rewarding.

The app, and Chase's communications, are always clear and easy to understand. The cashback element is also very welcome, as is the rounding up. I'm a very happy customer. Reviewed on: 1st March 2025

No fuss banking with easy to use app and great up to...

No fuss banking with easy to use app and great up to date information. Reviewed on: 1st March 2025

Banking with Chase

Excellent customer service , worldwide banking, no charges for using it aboard. Reviewed on: 1st March 2025

FIVE STAR BANKING

Besides everyday use, I travel extensively and Chase Bank simply makes it easy. No forex and no inflated rates. Reviewed on: 1st March 2025

Excellent service with good offers

The cash back offer and rate you get on round up are excellent. Customer service ia messaging system has been superb every time I've used it and always solved my issues. The app is very easy to use and would highly recommend. Reviewed on: 1st March 2025

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