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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Very easy to use 1% cash back easy to transfer money...

Very easy to use 1% cash back easy to transfer money between accounts and banks Reviewed on: 1st March 2025

All round excellent bank

I use my chase card for everything, easy to use abroad as well can't fault them in any way Reviewed on: 1st March 2025

Simply the Best...

Easy to work with, efficient, clear statements, and a friendly service Reviewed on: 1st March 2025

Great online bank.

Great online bank. Easy access and user friendly app. Reviewed on: 1st March 2025

Customer service

The live chat is always fast in response and helpful. App is easy to use Reviewed on: 1st March 2025

Finance bros knew the secret!

When a family member and two friends all of which are investment bankers and chartered accountants recommend Chase - you listen! Reviewed on: 1st March 2025

Best bank i have came across.

Best bank i have came across. They look after their customers, giving the best possible interest rates, and customer services. Reviewed on: 1st March 2025

Great experience from day I opened account, I have b...

Great experience from day I opened account, I have been with chase from the beginning Reviewed on: 1st March 2025

Why I am delighted with my Chase Current Account.

I found setting up a current account, downloading the app, and using the app straightfoward- and I'm not a techie person. Chase have provided both a physical and electronic debit card. I am notified as soon as there are any transactions on my account. I do not incur charges when using abroad- the initial reason I opened a current account. When I required paper confirmation of a large electronic transaction, I was able to speak to a helpful member of the support team who explained how to generate a report straightaway. transferring money between savings and current account is easy and quick. I have recommended Chase to a number of my friends, especially those of my age who are reluctant virtual bank users. Reviewed on: 1st March 2025

Using my chase card abroad it’s easy and accepted ev...

Using my chase card abroad it’s easy and accepted everywhere, when spending I get an automatic notification. BRILLIANT Reviewed on: 1st March 2025

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