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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Why I am delighted with my Chase Current Account.

I found setting up a current account, downloading the app, and using the app straightfoward- and I'm not a techie person. Chase have provided both a physical and electronic debit card. I am notified as soon as there are any transactions on my account. I do not incur charges when using abroad- the initial reason I opened a current account. When I required paper confirmation of a large electronic transaction, I was able to speak to a helpful member of the support team who explained how to generate a report straightaway. transferring money between savings and current account is easy and quick. I have recommended Chase to a number of my friends, especially those of my age who are reluctant virtual bank users. Reviewed on: 1st March 2025

Using my chase card abroad it’s easy and accepted ev...

Using my chase card abroad it’s easy and accepted everywhere, when spending I get an automatic notification. BRILLIANT Reviewed on: 1st March 2025

Easy to use and vey accessible.

Easy to use and vey accessible. The app has an everything I need to do my banking. I also like the customer care updates. Reviewed on: 1st March 2025

Fantastic customer service.

Very easy to set up the account and love the ease of using it. Fantastic and fast customer service. Helped with fraud on my account. Set me up with a completely new card. Reviewed on: 1st March 2025

Chase, why not?

Simple to use app and great card for spending abroad. Reviewed on: 1st March 2025

Brilliant!

I’ve been using Chase as a second bank account for holidays, saving, trips, etc and their online banking and app are brilliant, so easy to use Reviewed on: 1st March 2025

Straight forward banking with benefits

Very straightforward to set up. I like the cash back on purchases. Reviewed on: 1st March 2025

multiple accounts that really work

I just love having multiple accounts that are visible to the outside world. Reviewed on: 1st March 2025

Worldwide ease of use

Easy to use and delivers my needs worldwide which is great. Reviewed on: 1st March 2025

Easy to use app

The app is so easy to use, especially the flexibility of transferring money between ‘pots’ to make it easier to view your spending, like on holidays for example. 1% cashback is great, too! Reviewed on: 1st March 2025

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