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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48988 reviews)

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4.94

Based on 48,988 reviews, last reviewed 21st Apr 2026

8842% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48988)

Response

When I had a query they solved it very quickly Reviewed on: 1st March 2025

Great way to keep track of my spending and finances.

Great way to keep track of my spending and finances. Love the option to save money with round ups! Reviewed on: 1st March 2025

Superb technology

The Banking App is superb!!! One of the best in fact - Great technology. Also savings rates are better than the high street offerings and combine that with the app you have all the makings of a winning combination. Reviewed on: 1st March 2025

I've never had a problem with Chase either at home o...

I've never had a problem with Chase either at home or abroad. Reviewed on: 1st March 2025

Chase Bank Current Account

I have just started to use Chase Bank, my experience with them has been excellent compared to my other bank I used, no transaction fees for spending abroad, able to make notes on the transactions, easy to use the app so much better. Reviewed on: 1st March 2025

Great bank good savings plan ideas.

Great bank good savings plan ideas. Line on line banking Reviewed on: 1st March 2025

I’m so glad I discovered Chase!

I’m so glad I discovered Chase! It’s changed my whole approach to managing my money. I first used Chase for a big holiday and managing spends from there knowing it was worth it for the cash back I’d earn. Since then I haven’t looked back at using Chase as my main spending account. It’s incredibly easy to use the app and I love the round up rewards feature too which feels like you’re earning extra money (I know you’re not but psychologically having that ‘put aside’ is such a great idea - and means as it accrues I move it periodically into my savings account). I really like that the card has no information on it and it’s all controlled in the app. I also experienced excellent customer service when someone tried to fraudulently use my card details to pay for something. I was alerted by a payment declined message and to get in touch with Chase to discuss the issue. It was incredibly quick and my card details were changed immediately over the phone. Incredible service! I feel reassured of the security measures in place with the verification stage and will always use Chase as my main account of choice - especially as the cashback means I earn more each month. Thanks Chase for helping me manage my money so much better! Reviewed on: 1st March 2025

Innovative account

Innovative account that helps customers Reviewed on: 1st March 2025

Excellent customer service on Web chat or over the p...

Excellent customer service on Web chat or over the phone Reviewed on: 1st March 2025

Chase is the best.

Always easy to contact and instant reply. Reviewed on: 1st March 2025

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