Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

View other Chase Bank products

4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great banking App and savings.

Great banking App and savings. 1% cash back is good to but interest rates no longer market leading. Reviewed on: 1st March 2025

Terrible client support

Terrible. Their client support is appalling. Terrible AI chatbot, lack of staff, Kafkaesque fraud control mechanism. Reviewed on: 1st March 2025

Excellent service

Customer service second to none always helpfull and make things easy understand Reviewed on: 1st March 2025

Clear and easy account information available.

Clear and easy account information available. Customer Service always helpful. Reviewed on: 1st March 2025

The app is so easy to navigate and the products are...

The app is so easy to navigate and the products are excellent. I am extremely happy with Chase Reviewed on: 1st March 2025

Simple banking with great perks.

Simple banking with great perks. App is excellent and easy to navigate. The fact I only need one card to travel with and have no charges is a big bonus. Reviewed on: 1st March 2025

I have really enjoyed using chase bank.

I have really enjoyed using chase bank. I've also noticed refunds process quickly which is great! Reviewed on: 1st March 2025

A very easy to use current account.

A very easy to use current account that gives me interest on most of my spending.Customer service support is quick and questions answered satisfactorily. Reviewed on: 1st March 2025

Best banking app I have ever used.

Best banking app I have ever used. Instant access to both current and savings accounts, earning interest on my balances. Reviewed on: 1st March 2025

Safe Hands

Never have any problems using chase fast and efficient Reviewed on: 1st March 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Silver Added Value Account
from Lloyds Bank 4.29 from 22 reviews
Current account
from Starling Bank 4.87 from 27458 reviews
Everyday account
from NatWest 4.35 from 2142 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub