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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Customer services needs improvement

My phone was broken and I couldn't access it. I bought a new phone but the app would not load as it was still active on the broken one. After numerous attempts at trying to explain this to customer services they could not help me. I was frustrated and angered by how obstinate they were, not to mention unhelpful. Reviewed on: 16th February 2026

Easy straightforward banking via their App.

App based banking but everything works so very well. Always know which transactions are going through via alerts. Everything is always up to date, easy to pay friends and bills etc. Reviewed on: 16th February 2026

Current account

The app is easy to follow and use to bank, transfer money and save. I have never had any issues and easy to apply for and follow Reviewed on: 16th February 2026

Easy to use with great perks

Easy to transfer money, love the cash back. Reviewed on: 16th February 2026

Great experience using Chade bank at home and abroad.

Great experience using Chade bank at home and abroad. Easy to use and being able to create saving pots is handy and helpful Reviewed on: 16th February 2026

Great customer service and support

Everytime I have had an issue or a query, the staff have always been able to resolve or support with the issue, especially within a short amount of time. They are always polite and supportive. Reviewed on: 16th February 2026

Great for travel abroad, no fees

Great for travel abroad, no fees Reviewed on: 16th February 2026

Excellent experience and no problems.

Excellent experience and no problems. Straight forward registration for the account. Reviewed on: 16th February 2026

I opened a Chase current account just to get access...

I opened a Chase current account just to get access to their savings account. However, the current account, with it's 1% cashback on groceries and fuel is so attractive that I'm now using it routinely. Plus, the app is super user friendly Reviewed on: 16th February 2026

Easy to run account.

Easy to run account. App works very well. Reviewed on: 16th February 2026

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