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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

User experience is excellent...

App is easy to use and user experience is excellent Reviewed on: 1st March 2025

Great customer service, easy to use.

Great customer service, easy to use. Absolutely no issues at all. Compared to other banks you seem to get fantastic rewards and perks! Reviewed on: 1st March 2025

Really good customer service, very easy to get hold...

Really good customer service, very easy to get hold of an actual person to talk to Reviewed on: 1st March 2025

Knowledgeable Service...

Any time I have a question (which is not often) they are there at the end of the phone with a knowledgeable assistant who deals with my question in quick time Reviewed on: 1st March 2025

Always there to help 24/7.

Always there to help 24/7. Really great banking app. Thank you xx Reviewed on: 1st March 2025

Everything has gone well from the beginning thumbs up

Everything has gone well from the beginning Reviewed on: 1st March 2025

Excellent and speedy customer service,

Excellent and speedy customer service, security issues dealt with very quickly. Reviewed on: 1st March 2025

Chase is excellent alround

Chase are very easy to deal with & app is excellent move transfers are immediate as well and the cashback scheme is very rewarding Reviewed on: 1st March 2025

Easy to use online with added bonuses- cash back, ro...

Easy to use online with added bonuses- cash back, round up great interest etc Reviewed on: 1st March 2025

A Very Good Bank

An easy to use app and when using your debit card you get cash back and no foreign transaction fees. Reviewed on: 1st March 2025

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