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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent quality of service.

Immediate responses, customer concern and verification that everything is correct Reviewed on: 1st March 2025

Quick access

Chase give me quick access to mo Reviewed on: 1st March 2025

Very helpful

Only had to contact once , whilst touring in Europe and all sorted within minutes. Excellent service and staff Reviewed on: 1st March 2025

Best Current Account

Great account so easy to manage and cashback too. Reviewed on: 1st March 2025

Great service and you can talk with a human

Great service and you can talk with a human Reviewed on: 1st March 2025

Best banking app out there

Love the online experience when you spend money it instantly tells you to your phone app as does when you pay monies in. Reviewed on: 1st March 2025

Very user friendly

It was very easy to open the account and easy to use. They keep me updated when payments go out or in instantly which I don’t get with nationwide Reviewed on: 1st March 2025

Cash back abd Round Up

It's great as you get cash back and also get interest on both savings and on their round up. Never been able to save before Reviewed on: 1st March 2025

good for use overseas

Very good exchange rate for use overseas Reviewed on: 1st March 2025

Very impressed

Since I started using Chase I have been very impressed by standards of service, savings rates, incentives and most of all the ease of using abroad. Reviewed on: 1st March 2025

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