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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

everything has been simple and seamless

everything has been simple and seamless Reviewed on: 16th February 2026

A perfect bank account that quite simply works!

Everything has been perfect, from the transfer of all my outgoing payments to the customer service on the odd occasion I have needed it. The account just works, and that's what I need. Reviewed on: 16th February 2026

So easy to use and the bank have always looked...

So easy to use and the bank have always looked after me Reviewed on: 16th February 2026

Easy to set up, always available on the phone.

Easy to set up, always available on the phone. Reviewed on: 16th February 2026

Great experience they are a great bank and great app...

Great experience they are a great bank and great app and great offers Reviewed on: 16th February 2026

Good All round bank what more can I say thanks ma...

Good All round bank what more can I say thanks malcolm. Reviewed on: 16th February 2026

I use my card when travelling great exchange rates a...

I use my card when travelling great exchange rates and no charges plus earn cashback on purchases Reviewed on: 16th February 2026

Really happy.

Really happy with my account, the staff and customer service Reviewed on: 16th February 2026

I had a couple of queries re items on my spending an...

I had a couple of queries re items on my spending and they were swiftly and well answered Reviewed on: 16th February 2026

Everything has been great so far but there are a few...

Everything has been great so far but there are a few things that would give Chase a perfect score. 1) they do not offer joint accounts, 2) they do not support CHAPS, 3) you cannot deposit a cheque via mobile app, 4) you cannot deposit cash via Post Office. If they fixed these 4 things that other banks offered they would be the best bank in Britain. Reviewed on: 16th February 2026

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