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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Good online banking experience

App easy to follow and easily accessible. Only had to call Customer Service on 2 occasions.Both times my call answered within a minute and issues rectified fairly quickly by friendly advisors. Reviewed on: 1st March 2025

Super easy to open and to manage.

Super easy to open and to manage. If you travel abroad, their card is perfect to withdraw money from ATM and pay with. Reviewed on: 1st March 2025

Easy to use app customer service excellent.

Easy to use app customer service excellent. Reviewed on: 1st March 2025

Keeps me informed about everything, rewards you for...

Keeps me informed about everything, rewards you for being a customer, good savings accounts. Excellent card for using abroad, good customer support. Reviewed on: 1st March 2025

Chase is a refreshing approach to everyday banking

Chase is a refreshing approach to everyday banking and the change needed compared to the tired and old established banks Reviewed on: 1st March 2025

Best bank ever, use your card abroad with no charges

Best bank ever, use your card abroad with no charges Reviewed on: 1st March 2025

Ended the bank Chase, with Chase!

I can’t believe I put up with Halifax and Santander for so long, I now use Chase as my primary account for everything, 1% on spending up to £1500, immediate notifications on activity when others still take hours to deliver important notifications in. Keep up the great work! Reviewed on: 1st March 2025

Great App and excellent rates when abroad

Great App and excellent rates when abroad Reviewed on: 1st March 2025

A great bank offering good rates and service.

A great bank offering good rates and service. Reviewed on: 1st March 2025

We love the ease of using our Chase accounts.

We love the ease of using our Chase accounts. Great for travel as there are no charges when spending from current account. Also love the chance to earn £15 cashback each month by transferring £1500 into Chase accounts. Reviewed on: 1st March 2025

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