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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

The service is amazing!

The service is amazing! Happy with Chase cashback scheme as well as no fees usage while abroad. Reviewed on: 1st March 2025

Really happy with Chase overall

I opened a Chase account & have been delighted with I did so. It’s been great being able to use it abroad & not have to think about exchange rates & handling charges that other banks add on. Also, when I have had a query of any sort, I’ve been able to contact Chase directly & have the matter dealt with promptly & efficiently. Really happy with Chase overall Reviewed on: 1st March 2025

Nothing more to add as I believe my ratings provided...

Nothing more to add as I believe my ratings provided so far demonstrate my satisfaction with Chase. Reviewed on: 1st March 2025

Easy to use App.

Easy to use App. Can be used worldwide. No fees. Able to switch and save money online. No visible card info. Excellent. Reviewed on: 1st March 2025

Easy to use app

Easy to use app, having multiple pots to save money to is great, quick money transfers Reviewed on: 1st March 2025

Excellent servicej

Emailed asking question about using my card abroad they replied promptly and also have additional information that could help Reviewed on: 1st March 2025

Good service another alternative to a different bank

Good service another alternative to a different bank Reviewed on: 1st March 2025

the change that was needed

Completely bucked the trend of banking solely for the purpose of enriching bankers Reviewed on: 1st March 2025

I haven’t used their customer service.

I haven’t used their customer service. Maybe that’s a sign of how good they are? Reviewed on: 1st March 2025

I love banking with chase!

I love banking with chase! I get good deals, value for money and their customer service is excellent! Reviewed on: 1st March 2025

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