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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Great bank

Very good bank, great app and when your need to contact the team they are back in minutes and very helpful , 1.% cash back on spending is great and all banks should do it !!! Reviewed on: 1st March 2025

Easy to use app, providing a great and competitive s...

Easy to use app, providing a great and competitive service Reviewed on: 1st March 2025

Foreign currency

Using my current account in European ATMs was very cost effective, both in lack of charges and excellent exchange rate Reviewed on: 1st March 2025

Account works like a dream great communication and e...

Account works like a dream great communication and easy to use both at home and abroad Reviewed on: 1st March 2025

An excellent service provided by this company.

An excellent service provided by this company. They handle my account without any fuss or bother and make sure my requirements for the transactions I set up and do so effortlessly without any further intervention from me. My monthly transactions have always been well documented and matched our requirements exactly to order and on time. Reviewed on: 1st March 2025

Good for travelling and the fact they do not charge...

Good for travelling and the fact they do not charge commission but having problems now that I am in Japan. Reviewed on: 1st March 2025

Good service.

Good service. No long waits on telephone to speak to customer service Reviewed on: 1st March 2025

So easy to use via the app

So easy to use via the app, quick response to any query Reviewed on: 1st March 2025

Easy to use.

Easy to use. No nonsense banking. Reviewed on: 1st March 2025

Great bank very efficient.

Great bank very efficient. Would recommend to family and friends Reviewed on: 1st March 2025

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