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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very easy to navigate app, decent rewards which are...

Very easy to navigate app, decent rewards which are well incorporated - easy to transfer rewards balance to the accounts you hold. Good charts and historical view on spending as well. Good to use for travel and daily spending as cashback on TFL and groceries. Reviewed on: 16th February 2026

Good company very efficient.

Good company very efficient. Great app too Reviewed on: 16th February 2026

Just so simple to use.

Just so simple to use. 24 hour, real person support desk, always prompt and accurate responses Reviewed on: 16th February 2026

App Super easy to use

Super easy to use app and staff really helpful when had a query Reviewed on: 16th February 2026

Absolutely Amazing!

Absolutely Amazing! We love using Chase Bank. Every easy to use, navigate, operate and customer service is top notch! Thank you so much for being amazing! Reviewed on: 16th February 2026

Great app & friendly, fast customer service

The app is easy and if I ever do need to contact customer services they are in is straight away. Friendly and efficient. I did not think First Direct could be beaten as a bank/ customer services, but Chase are superb all round. Reviewed on: 16th February 2026

The cash back is very handy and makes Chase stand ou...

The cash back is very handy and makes Chase stand out above other banks. Reviewed on: 16th February 2026

Excellent customer experience, user friendly app and...

Excellent customer experience, user friendly app and one of the best current account. Reviewed on: 16th February 2026

Clear and precise information.

Clear and precise information.Customer service is excellent. Reviewed on: 16th February 2026

Excellent app with very quick response to queries an...

Excellent app with very quick response to queries and integration with open banking Reviewed on: 16th February 2026

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