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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I find the app easy to use and very clear.

I find the app easy to use and very clear. I like the round up feature and the cash back on spending. The downside is having to deposit £1500 to get it, I think this is too much. Reviewed on: 1st March 2025

They have always responded promptly and helpfully to...

They have always responded promptly and helpfully to every request - extremely professional Reviewed on: 1st March 2025

Great Bank

Easy to get help and advise quickly over the phone. Not being left waiting for a long time on calls. Using the debit card abroad, never refused, and no charges. Reviewed on: 1st March 2025

easy to use

Great account easy to use and set up also using it abroad now ! No issues. Reviewed on: 1st March 2025

Simple, easy to use and convenient app

Simple, easy to use and convenient app allowing multiple accounts for better budgeting. Brilliant. Reviewed on: 1st March 2025

Great bank

Everything you need and want from a bank Reviewed on: 1st March 2025

Top on the go banking

Very easy to use and understand, always up to date. Good communication from Chase keeping me in touch with my services. Reviewed on: 1st March 2025

Super user friendly

Super user friendly and the help support is great Reviewed on: 1st March 2025

Easy to use app, great communication

Easy to use app, great communication Reviewed on: 1st March 2025

Everything works perfectly - a great way to spend an...

Everything works perfectly - a great way to spend and save Reviewed on: 1st March 2025

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