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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7338% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Great Service

Customers service is excellent. No waiting around for your call to be answered. Reviewed on: 1st March 2025

Over the moon with this bank!

Having moved over to chase and being a total online banking system I must be honest I was slightly sceptical. However my experience has been absolutely brilliant. I had cause to call for help on one occasion and to my surprise immediately got a ‘human being’ not a chatbot … the support was second to none and issue sorted in minutes, which was my lack of knowledge and yet so patient. The App is so easy to use and transfers are instant when moving money. I love the Rewards too. I have recommend Chase to others since having my account . So don’t be sceptical like me just do it! Reviewed on: 1st March 2025

No worries at all, customer service has been very go...

No worries at all, customer service has been very good, just leave it to them to it ? Reviewed on: 1st March 2025

Excellent service and easy to deal with ,good custom...

Excellent service and easy to deal with ,good customer service they keep you updated about your account Reviewed on: 1st March 2025

Easy opening of my account, good interest rates and...

Easy opening of my account, good interest rates and clear app. Took advantage of daily cashback and round up applications. Used abroad in Europe with superb exchange rates and no issues at all Reviewed on: 1st March 2025

The best customer service I’ve had from a bank

It’s so easy to log in and do what needs to be done I love the round ups and having the saver with a great interest rate, customer service are the best I’ve ever dealt with for a bank, no long holding to speak to someone no being put on hold for ages whilst they look into it, I had a ID issue and it was resolved whilst I was on the phone and was able to log in whilst they were still talking to me to make sure everything was working as it should, I have since introduced chase to all my friends and family Reviewed on: 1st March 2025

Great cashback bank account for families

Great cashback bank account for families Reviewed on: 1st March 2025

Easy to use.

Easy to use. Great service. Fantastic app Reviewed on: 1st March 2025

Great Bank

Easy app. Banking made simple. I find the layout of the app easy to navigate and enjoy the cash back and round up features. Reviewed on: 1st March 2025

I Love chase bank

Love chase bank. Great customer service and a great app, easy to use even for those that don’t do online banking. Have got a few of my friends and family now using Chase Reviewed on: 1st March 2025

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