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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I Love chase bank

Love chase bank. Great customer service and a great app, easy to use even for those that don’t do online banking. Have got a few of my friends and family now using Chase Reviewed on: 1st March 2025

Easy and simple to use app.

Easy and simple to use app. Fantastic customer service Reviewed on: 1st March 2025

Best banking app I have, i use my account in various...

Best banking app I have, i use my account in various places around the world as it’s the most convenient. Cashback incentives are another great bonus. Reviewed on: 1st March 2025

Great service and benefits such as earning interest...

Great service and benefits such as earning interest on spending everyday. The app it really easy to navigate and I use it daily. Reviewed on: 1st March 2025

Helpful customer service

There is a limit as to how much money you can spend in one day, but I needed to raise that to pay a bill. I messaged them online and they responded straight away but said that they were very busy and would get back to me as soon as possible. That was not a problem to me as I knew I just had to wait. Once they contacted me, they apologised and sorted everything out straight away with a very cheerful manner. This was so much more helpful than another online bank that I have now moved away from, and I was pleased with the customer service I received. I would recommend Chase as their customer service is excellent. Reviewed on: 1st March 2025

Very easy experience to use in the app

Very easy experience to use in the app Reviewed on: 1st March 2025

It’s easy to use and great offers cash back interest...

It’s easy to use and great offers cash back interest rates it’s a great bank Reviewed on: 1st March 2025

Chase is excellent!

Chase is a very good bank, fast response when needed, alerts you when new direct debits are set up. Alerts you when a transactions is being done online that needs approving, and the cashback per month is a super help Reviewed on: 1st March 2025

Excellent account for spending abroad

Current account easy to use with the additional bonus of getting very good exchange rates when spending abroad Reviewed on: 1st March 2025

Easy to set up & ready to go in minutes...

Easy to set up & ready to go in minutes Reviewed on: 1st March 2025

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