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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

It’s easy to keep track of your spending as it appea...

It’s easy to keep track of your spending as it appears on your phone quickly after a purchase Reviewed on: 16th February 2026

Great cashback offer, and good perks on top!

Great cashback offer, and good perks on top! Reviewed on: 16th February 2026

Simple and Easy to Use

Chase is a straight forward and simple app to use for your everyday banking needs. Reviewed on: 16th February 2026

The app is very easy to use and simple

The app is very easy to use and simple Reviewed on: 16th February 2026

Perfectly simple and useable app.

Perfectly simple and useable app. Great cashback, great communication and fast customer service. Reviewed on: 16th February 2026

What's not to love banking with Chase?

The Chase banking app is one of the most straightforward to use and if I've ever had card issues the support online and by telephone has been prompt and helpful. Love features such as Round-Up - sometimes it's the little things that make the difference. Reviewed on: 16th February 2026

used the online chat for help with a transaction w...

I used the online chat for help with a transaction which shouldn’t have been taken from my account. The chat was polite and the outcome was successful for n the refund of my money. Reviewed on: 16th February 2026

Great offers

Fantastic account with a great app that is simple to use, great customer service when you need it, and a good range of products and offers and competitive interest rates and incentives. Reviewed on: 16th February 2026

Easy to use app, round up savings is good and cashba...

Easy to use app, round up savings is good and cashback is rewarding Reviewed on: 16th February 2026

A brilliant current account

I set up a Chase account after reading a recommendation on the Money Saving Expert website regarding the benefit of overseas spending. Initially I only transferred money from my main account for a trip to Canada. However, I use this as my main personal current account due to the linked savings account and the preferential interest rate, and also the cashback and round-up facilities. The process of setting up the account felt secure, yet relatively straightforward. Having instant access to my account, and its virtual debit card was a bonus. I have since recommended the account to other people. Reviewed on: 16th February 2026

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