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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Customer service is excellent.

Customer service is excellent. As a bank I feel they are always on the side of customers for example when your 1% cash bank offer ends the offer you ways of still bringing able to qualify Reviewed on: 28th February 2025

I have had a very good experience with Chase, I love...

I have had a very good experience with Chase, I love that I can get rewards every month Reviewed on: 28th February 2025

Easy to use.

Easy to use. Great sign up experience and easy to contact. Fantastic app and can do all banking requirements s Reviewed on: 28th February 2025

Great for international travellers due to ease of us...

Great for international travellers due to ease of use overseas and great exchange rate, and 1% cashback is a great bonus Reviewed on: 28th February 2025

Very good current account and customer service

Very good current account and customer service Reviewed on: 28th February 2025

Chase are the so easy to bank with and customer serv...

Chase are the so easy to bank with and customer service is 5* Reviewed on: 28th February 2025

Current account security.

I have started using my current account more often than others I have because whenever a spend is made from the account I receive an immediate notification to that effect, which would help me I/d straight away any potential fraud. I am currently on holiday overseas and using the card without difficulty, still getting the notifications and excellent exchange rates. Reviewed on: 28th February 2025

Straightforward and uncomplicated.

I find Chase very straightforward and uncomplicated. The app is simple and reliable Reviewed on: 28th February 2025

Chase, my preferred choice.

I had a seamless onboarding as a new account holder. Nothing complicated, only asked the bare minimum question to open a new account making it a pleasant client experience. Reviewed on: 28th February 2025

Great bank

Started using chase in May 2023, great bank, have no bad things to say Reviewed on: 28th February 2025

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