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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase is easy to use very helpful when speak to cus...

Chase is easy to use very helpful when speak to customer service Reviewed on: 15th February 2026

Great Bank and services

Since opening my account I have had zero issues with it and everything I have needed it to do has been covered. Reviewed on: 15th February 2026

Good app and good products.

Good app and good products. The chase app is very intuitive. I like the rewards and cashback products Reviewed on: 15th February 2026

Great experience with Chase.

Great experience with Chase. Very easy to contact and a great app. Would highly recommend to friends and family. Reviewed on: 15th February 2026

Great product, easy-to-use app!

Great product, easy-to-use app! . Reviewed on: 15th February 2026

Easy to use app, and customer service is excellent.

Easy to use app, and customer service is excellent. Reviewed on: 15th February 2026

The banking app is very user friendly and accessible.

The banking app is very user friendly and accessible. Never had an issue with the service. Reviewed on: 15th February 2026

Customer services are the best I have ever encountered

Customer services are the best I have ever encountered Reviewed on: 15th February 2026

Good app, easy to set up, nice perks.

Good app, easy to set up, nice perks. Everything works. Reviewed on: 15th February 2026

nice range of products

Perfectly good bank with nice range of products on offer. I like the Rewards feature and their app is very easy to use. Transfers always ultra fast! I switched to using them as my main current account recently and I’m not looking back. Reviewed on: 15th February 2026

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