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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great service

I had an issue which was resolved by Chase staff. They took time with me . Excellent service. Reviewed on: 28th February 2025

Good rewards

It's very easy to use and with good rewards Reviewed on: 28th February 2025

Chase makes me feel sucure

Chase have alway been a helpful bank, their customer service is excellent.When making a large purchase chase made me feel safe. Reviewed on: 28th February 2025

Chase - Easy to use and good rates.

Easy to use and good rates. Very user friendly interface and great card and app options as standard. Reviewed on: 28th February 2025

Good customer experience

Good customer experience and all round service - legacy banks could learn from Chase! Would use Chase more extensively if they offered a decent interest on credit balances Reviewed on: 28th February 2025

I m not happy because you refusing an interest rest.

I m not happy because you refusing an interest rest. Reviewed on: 28th February 2025

Customer service is brilliant no waiting and very he...

Customer service is brilliant no waiting and very helpful staff. Using the card abroad no charges and the exchange rate is very good too. Reviewed on: 28th February 2025

The Bank that offers outstanding servio.

Chase offers really good customer service. It was easy to open the account not at all complicated. Chase offers lots of different services which saves money and allows you to save those extra pennies Reviewed on: 28th February 2025

Just love chase, banking made simple, easy to use ap...

Just love chase, banking made simple, easy to use app and customer service is second to none Reviewed on: 28th February 2025

What a fantastic banking experience can’t fault them

What a fantastic banking experience can’t fault them Reviewed on: 28th February 2025

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