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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Intuitive system with no issues.

Intuitive system with no issues. Easy to understand and navigate. Reviewed on: 28th February 2025

Chase is easy to use with great rates

Chase is easy to use with great rates, better than my Lloyd’s accounts Reviewed on: 28th February 2025

Rarely have a problem but if I do always a prompt re...

Rarely have a problem but if I do always a prompt response. Reviewed on: 28th February 2025

Excellent phone app, flawless service, customer serv...

Excellent phone app, flawless service, customer service over phone also excellent, card and app security spot on. Reviewed on: 28th February 2025

I was a chase customer in the USA and when i relocat...

I was a chase customer in the USA and when i relocated back to the UK i was extremely happy to find that Chase was now operating in the UK too. Fantastic bank, great App and wonderful customer service. Reviewed on: 28th February 2025

Always efficient in my dealings .

Always efficient in my dealings . Reviewed on: 28th February 2025

deal is good like cashback and trustworthy

deal is good like cashback and trustworthy Reviewed on: 28th February 2025

Fabulously easy no nonsense bank.

Fabulously easy no nonsense bank. Reviewed on: 28th February 2025

Fantastic banking experience, really easy to use, ve...

Fantastic banking experience, really easy to use, very aesthetic. I'm, a big fan since I've moved over. Reviewed on: 28th February 2025

Easy to use app and great customer service.

I love that I can do all my banking with the app, which is easy and convenient to use. When I have had to contact someone they were really helpful, knowledgeable and polite and solved my problem quickly. Reviewed on: 28th February 2025

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