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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Efficient when needing help , prompt in response and...

Efficient when needing help , prompt in response and easy to talk too. Chase is simple to use. However , chase shows you your outgoings on the month but it doesn’t take into account what comes in … a net / gross expenditure would be a nice feature? Reviewed on: 28th February 2025

Great service

All very good. Quite pleased. Easy to use and assisted in case of issues with vendors. Reviewed on: 28th February 2025

Have been scammed by a foreign person and chase got...

Have been scammed by a foreign person and chase got my money back hassle free Reviewed on: 28th February 2025

Great for spending, saving and to use for holidays.

Great for spending, saving and to use for holidays. Reviewed on: 28th February 2025

Outstanding

**BankProvider Chase Outstanding Experience** I've banked with Chase for three years and they never fail to impress. Their customer service is exceptional, always making me feel valued. The online and mobile banking features are intuitive and robust, with minimal fees and competitive rates. Their extensive range of services caters to all my financial needs. With secure systems and a strong community focus, Chase delivers an unparalleled banking experience. Highly recommend! Reviewed on: 28th February 2025

Easy to use home and away security is great no probl...

Easy to use home and away security is great no problems since I have been using them over 12 months Reviewed on: 28th February 2025

Cut to the Chase

Website easy to use and to move money. If you have to phone, there may be some delay but the professionalisation thereafter is to be commended Reviewed on: 28th February 2025

Never had a problem with chase, any questions I have...

Never had a problem with chase, any questions I have are answered very quickly over the chat or over the phone and very professionally. I’ve never had something where they couldn’t sort it out quickly Reviewed on: 28th February 2025

No problem so far.

No problem so far. Been with chase for 6 months and no issues and good service so far for a bank. Reviewed on: 28th February 2025

The best account for overseas.

The best account for overseas. Easy to use and saves getting cash before you go. I like the service that allows you to round up into another saver account too. Reviewed on: 28th February 2025

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