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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very easy to navigate the site.

Very easy to navigate the site. Great customer service, and i always know what 's happening with my account in real time. Reviewed on: 28th February 2025

Simple way

Easy to made contact to customers service deals with the bank Reviewed on: 28th February 2025

Easily accessible great customer service - everythin...

Easily accessible great customer service - everything you could want and more Reviewed on: 28th February 2025

Took me on when the ageist bank starling wouldn't

Took me on when the ageist bank starling wouldn't Reviewed on: 28th February 2025

Excellent in many ways

Excellent all round, easy to set up account, easy to use app, great rates of interest, great value, customer service also been great when needed. Reviewed on: 28th February 2025

Fast confirmation of transactions

Fast confirmation of transactions Reviewed on: 28th February 2025

Simply the best

Since being a customer of chase I couldn’t recommend it enough . I am always promoting it as a bank to friends and family very easy to use and efficient Reviewed on: 28th February 2025

Excellent customer service works all over the world...

Excellent customer service works all over the world I use it to save and travel Reviewed on: 28th February 2025

Good Experience

Good Experience . always responsive Reviewed on: 28th February 2025

Really easy to open and set up current account and t...

Really easy to open and set up current account and then set up linked savings account. The App is very easy to use and offers a good range of options to maximise your use of the accounts. Reviewed on: 28th February 2025

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