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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Great bank

Great bank, app is very easy to use, everything is very straight forward. Card and app are slick :) Reviewed on: 28th February 2025

Excellent experience online no problems

Excellent experience online no problems Reviewed on: 28th February 2025

Excellent services

The service is always on point excellent compare to other high street bank Reviewed on: 28th February 2025

Simple, straightforward.

Simple, straightforward. Have had no problems therefore unable to comment on customer service. App works well but it could be a bit easier to navigate. The changes made so far have made it easter to yse. Reviewed on: 28th February 2025

Online banking as it should be.

Online banking as it should be. Easy app, clever ‘numberless’ debit card that can be pointed at multiple accounts and good savings rate. Responsive chat when needed and impressively the time I actually needed to speak to somebody I got straight through in seconds. Chase customer service is to be commended. Reviewed on: 28th February 2025

Very easy to use website.

Very easy to use website and absolutely no problems so far. Helps me keep track of my spending easily and get immediate information as soon as I spend which helps to keep me on track. Reviewed on: 28th February 2025

Joint account bills, cash back on everyday spending

Joint account bills, cash back on everyday spending Reviewed on: 28th February 2025

Best bank EVER.

Best bank EVER. Simple, easy, app is great, benefits are amazing. Reviewed on: 28th February 2025

Great app, easy to use.

Great app, easy to use. All interactions with chase have been simple Reviewed on: 28th February 2025

Excellent

Exactly tailored for my needs and demands Reviewed on: 28th February 2025

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