Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

View other Chase Bank products

4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy to use app.

Easy to use app. Good banking options. Reviewed on: 15th February 2026

Been great so far, no issues.

Been great so far, no issues. Perfect for a bank account Reviewed on: 15th February 2026

Been a customer for few years now, they never failed me

Been a customer for few years now, they never failed me. Great bank, now credit cards coming finally. Reviewed on: 15th February 2026

Exceptionally good all-round current account service

Exceptional customer service, great range of products with helpful product information and relevant account rewards, user friendly website and software application. Reviewed on: 15th February 2026

Fantastic app, customer service professional, effici...

Fantastic app, customer service professional, efficient & friendly! chase puts other banks to shame! Reviewed on: 15th February 2026

Easy to use, good savings rates and current account...

Easy to use, good savings rates and current account incentives Reviewed on: 15th February 2026

Easy to talk to someone if you need to ask something.

Easy to talk to someone if you need to ask something. Good rewards. Reviewed on: 15th February 2026

App easy to use, transferring in and out of the acco...

App easy to use, transferring in and out of the account to other accounts is not a problem , no charges for using card abroad, cashback on certain purchases. The round up function is a good way to save. Reviewed on: 15th February 2026

debit card very good to use at home or abroad

debit card very good to use at home or abroad Reviewed on: 15th February 2026

Great all round.

Great app that's easy to navigate and easy to find expenditure information. Customer support 24/7. Very little downtime due to maintenance. Reviewed on: 15th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Accounts
from London Community Credit Union 1.00 from 3 reviews
Graduate Current Account
from Bank of Ireland 0.00 from 0 reviews
Choice Current Account
from Santander 4.05 from 20 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 376 reviews
Savings
from Chase Bank 4.94 from 23002 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub