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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

A great and simple account with a great and easy con...

A great and simple account with a great and easy contactable customer service Reviewed on: 3rd March 2026

Love the account, card and app, it’s all so easy to...

Love the account, card and app, it’s all so easy to use. Like that my card details are only in the app and not on the card which helps reduce fraud. Also get 1% cashback on grocery shopping Reviewed on: 3rd March 2026

Chase is worth using

Simple setup, no issues at all. Simplifying banking Reviewed on: 2nd March 2026

the app is easy and clear, excellent service

I did recommend you to my Dad as the app is easy and clear, the savings on offer are good and we love the rewards for shopping and Round Up. I have had excellent service too. Reviewed on: 2nd March 2026

Chase is really easy & straightforward to use.

Chase is really easy & straightforward to use. I’ve struggled with online banking before, but Chase is so good. in addition their customer service is second to none Reviewed on: 2nd March 2026

I love the chase app, easy to navigate and gives me...

I love the chase app, easy to navigate and gives me everything I need at my fingertips. I also like how easy it is to use whilst abroad Reviewed on: 2nd March 2026

chase is great, they have good cashback that workw r...

chase is great, they have good cashback that workw really for me also some pretty decent savings accounts, customer support if also good Reviewed on: 2nd March 2026

Easy and efficient

Easy to setup and use, customer service was prompt and efficient Reviewed on: 2nd March 2026

Using Chase Current Account

The whole process is very simple to use. When you need to contact them, the online help and customer service centre are both excellent Reviewed on: 1st March 2026

Safe and trustworthy to use.

Safe and trustworthy to use. Good transaction protection. Reviewed on: 1st March 2026

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