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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Good customer service and value, good features withi...

Good customer service and value, good features within the account too Reviewed on: 28th February 2025

Easy banking, love the app

Easy banking, love the app and no charge to spend abroad! Bonus, great cash back too Reviewed on: 28th February 2025

Excellent products but, even better customer service.

Excellent products but, even better customer service. So refreshing to be able to speak to someone speedily & have confidence that they really add c CD Skye. Reviewed on: 28th February 2025

Very secure when making expensive purchases

Very secure when making expensive purchases Reviewed on: 28th February 2025

Great, easy to use app.

Great, easy to use app. Prompt customer service when needed. Good saving rates and excellent exchange rate when used abroad. Reviewed on: 28th February 2025

Great bank

Great bank, easy to access and deal with them. Reviewed on: 28th February 2025

Easy app access for transferring & receiving money.

Easy app access for transferring & receiving money. Good rewards for spending Reviewed on: 28th February 2025

Immediate CS and efficiency.

Immediate CS and efficiency. dealing with all issues with real people Reviewed on: 28th February 2025

Great service ( always room to improve hence the sco...

Great service ( always room to improve hence the score). Very happy as a customer, exceeded expectations Reviewed on: 28th February 2025

I got my phone stolen which compromised my bank card...

I got my phone stolen which compromised my bank card & my bank at that time (HSBC) wanted me to wait for 5 business days before they could issue me with a replacement card. I set up a Chase account instead & was back up & running in about 5 minutes. Reviewed on: 28th February 2025

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