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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Chase App

Fantastic app, the couple of times have had to use the support option it’s been almost instant. Reviewed on: 28th February 2025

Very easy app to negotiate, fresh, modern.

Very easy app to negotiate, fresh, modern. Great saving with money round-up and purchase money-back. I would like to be able to have the app on more than one device though: However, I do understand why it is not. Feel confident and secure placing my money in Chase’s hands. Almost makes checking my account balance exciting I’m that happy with them! Reviewed on: 28th February 2025

Exceptional customer service and banking offerings

Exceptional customer service and banking offerings both in account and savings provision. Have also hugely benefited from their great rewards scheme. Reviewed on: 28th February 2025

Great bank great banking app helps me to save and lo...

Great bank great banking app helps me to save and look after my money Reviewed on: 28th February 2025

I am glad I chose Chase bank

I am glad I chose Chase bank it is better than my last bank Reviewed on: 28th February 2025

Accounts and savings made easy

I’ve used chase for current account and savings. It’s fantastic. Simple to use and open up more accounts with them. Along with rewards and money for when you do transactions! Reviewed on: 28th February 2025

Brilliant

Always brilliant, best bank I've had. Reviewed on: 28th February 2025

Some of the best customer service ever.

Some of the best customer service ever. I had a query which was dealt with quickly and emphatically. And followed up to check I was happy afterwards Reviewed on: 28th February 2025

I have had an excellent experience with Chase!

I have had an excellent experience with Chase from day one. Any problems are dealt with promptly and their customer service is second to none. I love the ease of use of their app too. I'm a very happy customer indeed. Reviewed on: 28th February 2025

Fantastic bank who rewards you for being a customer.

Fantastic bank who rewards you for being a customer. Reviewed on: 28th February 2025

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