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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Customer service has been great when I have needed t...

Customer service has been great when I have needed them. App is excellent. Reviewed on: 28th February 2025

Just been a dream since account was opened

Just been a dream since account was opened Reviewed on: 28th February 2025

Human assistance.

Any time you have a query you can call them and speak to a real person who will make every effort to resolve the issue Reviewed on: 28th February 2025

Seamless banking very efficient way of doing business

Seamless banking very efficient way of doing business Reviewed on: 28th February 2025

Open account

Account easy to open, good communication. Reviewed on: 28th February 2025

Good service

Always good customer service never had a problem and always quick to get back to any enquiries. Reviewed on: 28th February 2025

Great bank and customer service excellent

Great bank and customer service excellent Reviewed on: 28th February 2025

Incredible 1% cashback where you can’t get from anyw...

Incredible 1% cashback where you can’t get from anywhere. Customer service is great as well. Definitely recommend using this bank. Incredible app design as well. Reviewed on: 28th February 2025

Chase - great service

Chase have been great and it's nice being able to speak to someone if there is ever an issue Reviewed on: 28th February 2025

I’ve been using Chase as a secondary account for my...

I’ve been using Chase as a secondary account for my spending for past 2 years. It’s excellent in all areas, easy to use app and any queries I’ve had have been dealt with promptly and with ease. Reviewed on: 28th February 2025

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