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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Chase is easy to use especially for overseas travel.

Chase is easy to use especially for overseas travel. I like the saving rates and extra interest you can earn on using the card. I have had no trouble finding my current account details and the app is very easy to use. Reviewed on: 15th February 2026

Travelling with Chase

I opened a Chase current account as I do a lot of travelling abroad. The fact that Chase do not charge for transactions when I am abroad is brilliant and I very often tell friends about this service when they are travelling. Excellent! Reviewed on: 15th February 2026

Very easy to use and really quick customer service t...

Very easy to use and really quick customer service through the app. Reviewed on: 15th February 2026

I’ve been with chase for the better part of 1-2 year...

I’ve been with chase for the better part of 1-2 years now and I’ve honestly never had a banking issue, their super reliable with zero security issues I’m glad I made the switch from Barclays by far a way better bank. Reviewed on: 15th February 2026

Easy to use

Always easy to navigate the app and details each transaction Reviewed on: 15th February 2026

Great cashback offers

Great cashback offers - on regular everyday spending. Would highly recommend! Customer service is also very prompt - they offer a mix of live chat and reply quickly and take their time to understand queries and provide solutions. Reviewed on: 15th February 2026

Amazingly easy to use and very customer frie

Amazingly easy to use and very customer frie Reviewed on: 15th February 2026

Highly rewarding banking service without the hassle...

Highly rewarding banking service without the hassle and costs of fees and hoops to jump through. Reviewed on: 15th February 2026

Great service for an online bank.

Great service for an online bank. Had to contact them twice and both queries dealt with very well. No transaction fees and great exchange rates when using abroad Reviewed on: 15th February 2026

very easy to use, very user friendly and the online...

very easy to use, very user friendly and the online experience is intuitive Reviewed on: 15th February 2026

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