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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very straight forward , any queries have been addres...

Very straight forward , any queries have been addressed quickly and resolved Reviewed on: 28th February 2025

A Banking Jewel

Joined in January. No fuss. Open several accounts to help me save and budget.Excellent offering so far. Well done Chase. Reviewed on: 28th February 2025

Does what it says on the tin

Does what it says on the tin, easy to access via app and easy to navigate to what I need to do Reviewed on: 28th February 2025

Excellent, would recommend

Great interest rate. The cashback reward is easily attainable and is very handy every month. The app is super easy to use and very clear. Customer services is always a real person and they are very helpful! Would recommend Reviewed on: 28th February 2025

Easy setup, access and transparency

Easy setup, access and transparency Reviewed on: 28th February 2025

A most excellent app.

A most excellent app. Total control over my money and first class custom service Reviewed on: 28th February 2025

Simple , efficient and quick

Brilliant banking experience- easy to use and all the relevant features Reviewed on: 28th February 2025

Keeps me well informed and easy to use

Keeps me well informed and easy to use Reviewed on: 28th February 2025

Good with the rewards and saving the extra money

Good with the rewards and saving the extra money Reviewed on: 28th February 2025

Cash back on spending.

Cash back on spending. Text messages received instantly when using debit card Reviewed on: 28th February 2025

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