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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Amazing bank.

Amazing bank. Very thorough and efficient Reviewed on: 28th February 2025

Good Current Account

Straight forward current account, with cash back and round up. The few times I have had to contact customer services either by message or phone call, the issue has been resolved very quickly and with competent staff. Highly recommended. Reviewed on: 28th February 2025

3 years & still happy

Been a Chase customer since they first appeared on the market & never had any reason to complain or be annoyed by anything. Use it for all my everyday spending and some larger purchases too because I get much better cash back from Chase than I was getting from other banks. . Reviewed on: 28th February 2025

Simple and easy.

Simple and easy. Good interest rates Reviewed on: 28th February 2025

Just so easy with them and nice benefits just great!

Just so easy with them and nice benefits Reviewed on: 28th February 2025

Just superb.

Just superb. Better thank any other bank I have used. Reviewed on: 28th February 2025

Great idea

Great idea to offer multiple accounts to save towards specific goals. Reviewed on: 28th February 2025

Cashback, easy to use app and free to use abroad

Cashback, easy to use app and free to use abroad Reviewed on: 28th February 2025

Best retail bank used, customer service is super eff...

Best retail bank used, customer service is super efficient and professional. Reviewed on: 28th February 2025

Great Bank

My experience with Chase Bank has been very positive Reviewed on: 28th February 2025

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