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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

I use the app and have best bank I’ve been with.

I use the app and have found it very easy to navigate. Reviewed on: 28th February 2025

Potty for pots!

I love the pots feature which has helped me learn to budget for the first time in my 30s. The cashback and round up features have also helped me save. Reviewed on: 28th February 2025

Great insensitive to save.

Great insensitive to save. Also very easy to use the online bank and app. Reviewed on: 28th February 2025

Chase bank have been excellent to bank with and the...

Chase bank have been excellent to bank with and the customer service and support is outstanding. I’ve had a few dealings and issues with purchases and payments and they have sorted out every issue I’ve had quickly and with such professionalism. Reviewed on: 28th February 2025

My experience has been very positive.

My experience has been very positive. Reviewed on: 28th February 2025

Excellent Bank

Love the fact that I get rewarded for spending from my current account! Every little helps these days. Customer service is spot on as it’s always easy to speak to a human being without having to go through a chatbot. Reviewed on: 28th February 2025

excellent

easya ccess and customer service excellent Reviewed on: 28th February 2025

Fantastic to use abroad

I love being able to use chase abroad and knowing exactly what I spend in my own currency Reviewed on: 28th February 2025

Easy bank account!

Easy bank account! love the cash back. Simple to use. Clear to understand. When I’ve spoken to customer service they have always been super helpful. Reviewed on: 28th February 2025

Great service

Great service very helpful app is good and explained even drtails Reviewed on: 28th February 2025

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