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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to open account, simple to use and no issues...

Easy to open account, simple to use and no issues Reviewed on: 28th February 2025

Easy app, intuitive to use.

Easy app, intuitive to use. Great to know there is a human on the phone if / when needed.. Reviewed on: 28th February 2025

Great quality service and app.

quick efficient and easy to do business with. The quality and ease of use of the banking app is excellent. Reviewed on: 28th February 2025

Great bank and service, free transactions abroad

Great bank and service, free transactions abroad Reviewed on: 28th February 2025

It is one of my best curernt accounts

It is one of my best curernt accounts Reviewed on: 28th February 2025

I started use chase by recommendations from my frien...

I started use chase by recommendations from my friends, now after 1 year, the experience are always great, especially the customer service and cash back offer, definitely love to recommend to everyone to others. Reviewed on: 28th February 2025

You can still phone if you need help.

You can still phone if you need help. Not just online. Reviewed on: 28th February 2025

Excellent everyday current account

Easy to open an account, good app that makes managing money easy. Excellent for travelling with good exchange rates and no commission. Cashback on purchases very welcome. Reviewed on: 28th February 2025

The Chase account gives me what I want from an onlin...

The Chase account gives me what I want from an online current account. Unique security is very reassuring. Reviewed on: 28th February 2025

Chase current account and use of app

Easy to navigate around the app and I like being able to set up separate individual saver accounts. Reviewed on: 28th February 2025

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