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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent secure bank never had any problems

Excellent secure bank never had any problems Reviewed on: 28th February 2025

Good news Chase bank make banking very easy on line

Chase bank make banking very easy on line Reviewed on: 28th February 2025

Easy to use app, and humans available to speak to

Easy to use app. Easy to speak to a human when needed. Reviewed on: 28th February 2025

A* Banking

No problem banking and the app is great to use not like other complicated ones Reviewed on: 28th February 2025

My new favourite bank

Really easy to signup and manage everything through the simple and genius app. Reviewed on: 28th February 2025

Only been with chase for a short time but would high...

Only been with chase for a short time but would highly recommend all the services they provide Reviewed on: 28th February 2025

Really clean interface.

Really clean interface. Love the ability to create additional accounts quickly. On the only occasion I’ve had an issue, dealt with quickly by a telephone system with legs, arms, brains, a voice….innovative lol Reviewed on: 28th February 2025

A bank that does its job seamlessly

A+++ but weak excuses from customer service Reviewed on: 28th February 2025

Vote for Chase!

Great app, easy to use and create accounts. Honest updates on interest rate changes for savings accounts. Reviewed on: 28th February 2025

Easy to use

Easy to use and good. It could be improved for global transfers (using IBANS) and better experience using the customer help Chat function. Reviewed on: 28th February 2025

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