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Chase Bank: Current account reviews

4.94
Based on 48,895 reviews, last reviewed 9th Mar 2026
444400% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026
Mable Tam's avatar
Mable Tam

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

5
Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Constant product enhancements - always improving

5
Constant product enhancements - you see changes very soon after they are consulted upon Reviewed on: 15th February 2026

Always so easy to contact.

5
Always so easy to contact. Good interest rates. Excellent customer communication Reviewed on: 15th February 2026

Interesting...

5
Actually get interest instead of being charged, great app, now feel in charge Reviewed on: 15th February 2026

Great experience, good App, no foreign exchange fees...

5
Great experience, good App, no foreign exchange fees, easy to transfer between accounts. Goal posts for getting cash back on purchases seems to be getting narrower all the time Reviewed on: 15th February 2026

Easy app to use and customer service very helpful

5
Easy app to use and customer service very helpful Reviewed on: 15th February 2026

Excellent current account and Excellent savings acco...

5
Excellent current account and Excellent savings account, easy to manage and use on the go Reviewed on: 15th February 2026

Round the clock customer service

5
Round the clock customer service Reviewed on: 15th February 2026

Chase Setup so easy

4
Set up and verification really easy and quick. Introduction rates to the savings account for 12 months was the the reason for joining. Reviewed on: 15th February 2026

Using Chase for additionalSavings

5
We have changed our account to Chase particularly due to the savings opportunities. So far we have received excellent service and very happy with the set up so we can save at similar rates for different objectives - holiday/ car/ days out etc Reviewed on: 15th February 2026

Great bank.

5
Great bank. Never had any problems with them Reviewed on: 15th February 2026

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