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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase is very easy to use and their app is simple.

Chase is very easy to use and their app is simple. Reviewed on: 28th February 2025

Efficient and Friendly

I have found Chase extremely efficient and helpful. The app is well designed and intuitive. Their Customer Service is prompt, efficient and friendly. Their card works well in Europe too and I have genuinely been impressed by Chase from day one. Reviewed on: 28th February 2025

Excellent customer services, very friendly and very...

Excellent customer services, very friendly and very helpful Reviewed on: 28th February 2025

Great experience using my Chase abroad.

Great experience using my Chase abroad. Much cheaper than other banks. Reviewed on: 28th February 2025

1% on top is the icing on the cake.

1% on top is the icing on the cake. It’s hard to fault a bank that gives you 1% back on almost all your spending. It’s been great. Reviewed on: 28th February 2025

Excellent communication.

Excellent communication. Stopped a transaction that was for a lot of money to check it wasn’t fraud. 2 seconds later got a call and funds were released. Great service. Always there for help. Reviewed on: 28th February 2025

Great App with easy to use interface.

Great App with easy to use interface. Options of multiple accounts and cash back add up to a great offerings and service. Reviewed on: 28th February 2025

Home or abroad Chase is the best

Home or abroad Chase is the best Reviewed on: 28th February 2025

The best bank

Best digital app all over. Easy to use and would definitely recommend. Reviewed on: 28th February 2025

Excellent customer service, great bonuses.

Excellent customer service, great bonuses. Reviewed on: 28th February 2025

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