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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Great products that out do all other banks.

Great products that out do all other banks. Great customer services and great services and products available. Always keeps you in the loop ad ensure you always feel valued as a customer. Never had a single issue with Chase. Would recommend to anyone Reviewed on: 28th February 2025

Easy to access

Easy to access and move money. Good rates and cashback Reviewed on: 28th February 2025

Great Banking

Seamless banking process from account opening to managing payments and transfers. Reviewed on: 28th February 2025

Good,safe banking experience .

Good,safe banking experience . Issues from hackers etc. swiftly sorted Reviewed on: 28th February 2025

Excellent Cashback and Savings interest rates

If I have a problem, the customer service team are always on hand 24/7 to help resolve the issue and have always done so in a timely manner and without incident. Furthermore, I’m happy with the interest that can be made via use of of the 3.8% round up through the savings account and rewards earned through cash back each month Reviewed on: 28th February 2025

Great customer service - 5 stars!

Love the app and the great customer service - 5 stars! Reviewed on: 28th February 2025

Best bank, great app

Chase has proved to be a refreshing change from my old current account. Wished I had switched earlier, love the app and the simplicity of using it. Communications, rewards and notifications are fantastic. No complaints whatsoever, I am delighted. Reviewed on: 28th February 2025

Fantastic

Love the separate pots and that there are no oversees fees when using my card. The app is easy to use. Reviewed on: 28th February 2025

Great service, user friendly app

Great service, user friendly app Reviewed on: 28th February 2025

Simple to follow, good rates and offers and easy to...

Simple to follow, good rates and offers and easy to follow app Reviewed on: 28th February 2025

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