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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Customer Service

I have always had excellent service from Customer Services whenever I have had a problem. There information has been extremely knowledgeable and to the point. Reviewed on: 28th February 2025

Using my card outside the UK.

Using my card outside the UK. With no charges Reviewed on: 28th February 2025

Really great bank, excellent customer service

Really great bank. App is simple and easy to use. Customer service is outstanding and the articles they write to help you manage money are helpful and full of information. Reviewed on: 28th February 2025

Best current account for doing transactions

Good app, the only bank from what I know that gives you 1% cashback, nice debit card that you dont see details on it, you see the refunds before they are completed, I cant say literally nothing bad about this bank Reviewed on: 28th February 2025

Simply Love Chase

I just love the convenience and the top up is awesome, changed my life. Reviewed on: 28th February 2025

Customer service is very good, rates are also good a...

Customer service is very good, rates are also good along with useful perks Reviewed on: 28th February 2025

From opening an account to setup and using it daily...

From opening an account to setup and using it daily is quite an amazing experience personally. Reviewed on: 28th February 2025

Very simple to use and good app.

Very simple to use and good app. Have been happy so far with the service and the cashback Reviewed on: 28th February 2025

The app is very easy to use.

The app is very easy to use. Customer support are very helpful when you contact them. Reviewed on: 28th February 2025

Great app and options such as round up

Great app and options such as round up Reviewed on: 28th February 2025

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