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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

I love the features on the A...

Since using Chase I have loved the features on the App; it is helping me to save and to keep my money separate for different things…. It will become our main bank as soon as we can have a joint account Reviewed on: 28th February 2025

Easy to talk to and Responsive to customers

Easy to use and easy to talk to and very responsive to enquiries Reviewed on: 28th February 2025

Fee free banking as it should be

App works well. Customer service generally efficient if at risk of feeling overly scripted. Fee free banking as it should be. Marketing emails and in-app articles are a bit childish in tone though. Should up default faster payment limit and enable IBAN transfers. Savings rates fallen from best to middle-of-the-range/poor though. Offering a linked credit card would be helpful. Reviewed on: 28th February 2025

Perfect online banking

Immediate help for my queries, then peace of mind to continue with my day. Reviewed on: 28th February 2025

App usage

Easy to use app and quick chat function Reviewed on: 28th February 2025

Very all round bank- since switching over to chase l...

Very all round bank- since switching over to chase life had been seeming less much easier. The added perks of cashback also helps Reviewed on: 28th February 2025

horrible app.

horrible app. most of the time my app won't work, without the app i won't be able to use the card. So I stop using it. Reviewed on: 28th February 2025

Great experience, good app and excellent customer su...

Great experience, good app and excellent customer support. Reviewed on: 28th February 2025

Chase Bank Experience

I find Chase Bank meets all my requirements for modern day banking Reviewed on: 28th February 2025

Best bank account I've ever had

Account offers great perks like cashback and free spending abroad plus an easy to use app. Reviewed on: 28th February 2025

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