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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Very good service and take care of my account.

Very good service and take care of my account. Reviewed on: 28th February 2025

Excellent customer service easy online website to use

Excellent customer service easy online website to use Reviewed on: 28th February 2025

I love the app

I love the app as it allows me to move money from savings to current easily. Reviewed on: 28th February 2025

Every little help!

It has been useful to have 1 per cent cash back!! What a great help in this economic crisis. Reviewed on: 28th February 2025

excellent bank answer phone in person show interest...

excellent bank answer phone in person show interest to help you always come back to you with a solution. hopefully they will add the their value offering and add new services to expand on Reviewed on: 28th February 2025

Excellent

Excellent bank easy access to money. Customer service second to none Reviewed on: 28th February 2025

Outstanding customer service

Whenever I have had any issues, customer service is very prompt and helpful. They always help me to find a resolution to my issue that leaves me satisfied. Chase also has a great cashback deal on the current account, leaving me with no choice but to happily use them as my main bank. Reviewed on: 28th February 2025

I have been a chase customer for a few years and the...

I have been a chase customer for a few years and the app is fantastic. Easy to use, simple to manage money and great customer support when needed Reviewed on: 28th February 2025

Excellent service

Queries answered promptly, much better than other banks I’ve tried. Communication is excellent and great service. App works really well with no hiccups Reviewed on: 28th February 2025

Used as current account for few years, app always wo...

Used as current account for few years, app always works, as does card any issues can be solved with in app messaging Reviewed on: 28th February 2025

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