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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent app, instant transactions & financial rewards

The Chase App is so easy to use and transactions are instantly visible. I love the Rewards (cash back) on spends and especially like their round up tool which puts savings away without you missing the small change. I haven’t experienced any issues so haven’t had cause to contact Chase support or customer services. Reviewed on: 28th February 2025

Child play

Easy to use everything to hand. Can talk to a real person , friendly and helpful. Reviewed on: 28th February 2025

Excellent account for Cashback

Excellent customer service! Good range of savings options from accounts to Investments. Reviewed on: 28th February 2025

Chase was easy to join.

Chase was easy to join. Easy to mange funds and easy to pay bills. Customer services have helped me out and sorted out discrepancies. Reviewed on: 28th February 2025

App extremely easy to use, I will definitely recomme...

App extremely easy to use, I will definitely recommend to other family and friends Reviewed on: 28th February 2025

Excellent app, easy to sign up, great features and l...

Excellent app, easy to sign up, great features and love the 1% cashback. Reviewed on: 28th February 2025

Great service

A very secure,clear app that is easy to use! Reviewed on: 28th February 2025

Good control in place for fraud risks

Good control in place for fraud risks Reviewed on: 28th February 2025

Easy, smooth, and quick.excellent

Its Easy to open either your smartphone , smooth, and quick. I use chase for many things and i am happy with what it offers. Reviewed on: 28th February 2025

Simple process to register, fantastic interest rates.

Simple process to register, fantastic interest rates. 100% an up to date banking system. Reviewed on: 28th February 2025

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