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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Fantastic!

Fantastic!! Customer service is top Reviewed on: 28th February 2025

It’s so convenient.

It’s so convenient. Pointing card to the right account. I don’t need any other bank account! Reviewed on: 28th February 2025

Very good original package but now less competitive .

Very good original package but now less competitive . Reviewed on: 28th February 2025

Excellent great service easy too use

Excellent great service easy too use Reviewed on: 28th February 2025

Perfect mobile phone companion

App is very easy to use and with cashback on purchases, it's the perfect companion to my mobile phone Reviewed on: 28th February 2025

Had a problem when first joining chase bank, with ch...

Had a problem when first joining chase bank, with changing direct debits over, made one phone call and problem was sorted within 5 minutes, very helpful and thorough. Reviewed on: 28th February 2025

Great app, love the cashback and the prompt service

Great app, love the cashback and the prompt service Reviewed on: 28th February 2025

Current account

No bad experiences. Reliable, simple and good rates Reviewed on: 28th February 2025

Excellent Customer service

Customer service excellence, always answer messages promptly and issues are resolved. Offers are also good. Reviewed on: 28th February 2025

Unsurpassable!

Customer service is brilliant, quick, friendly and they go the extra mile. It is very easy to se the online platform. Everything is there that you might need. Lots of hints and tips on money/account managment Reviewed on: 28th February 2025

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